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Warranty

What is covered, what is not, and what will void a claim. These terms are drawn from our conditions of sale.

Engines, transmissions and differentials

City Car Parts offers a parts-only 60-day warranty on all engines, transmissions and differentials sold. Parts-only means the warranty covers the replacement part itself. It does not cover labour, towing, hire cars, or any other cost arising from a failure.

Conditions you must meet

  • Parts must be fitted or installed by a licensed mechanic.
  • All cooling systems must be cleaned before an engine is installed. If they are not, the warranty is void.
  • Items claimed under warranty must be complete.
  • You must retain your tax invoice. No claim is accepted without it.

What voids a warranty

Warranty is void if a part has been dismantled or tampered with in any way.

Parts sold without warranty

  • Panels carry no warranty.
  • Electrical parts, including GPS units and head units, carry no warranty.
  • Turbo units are covered by a start-up warranty only — that is, the unit is warranted to start and run on installation, not for a period afterwards.

How engines are supplied

All engines are sold as long bare. Accessories and manifolds are not guaranteed to be correct for your model. Examine the parts closely before installation and transfer your own components across where necessary.

Limits of liability

City Car Parts is not responsible for any loss, damage or downtime caused by the failure of a part sold, and is not bound by implied or verbal representations. The full conditions are on our terms and conditions page.

Making a claim

Contact us as soon as a problem appears — do not keep running the part. Have your tax invoice and the vehicle's VIN ready. We will tell you what we need to assess the claim.

Your rights under Australian Consumer Law

This warranty is in addition to the consumer guarantees under the Australian Consumer Law, which cannot be excluded. Goods come with guarantees that cannot be excluded under that law, including that they are of acceptable quality and match their description.

Questions about any of this? Call 07 3916 2388 or email info@citycarparts.com.au.